Resume: 

Clarence Garwood

7711 Eden Park Rd Orlando, FL 32810
T: 813-466-2383 E: Clarenceg20@gmail.com

Skills

Specialized skills: Traditional/Digital art, Autodesk Maya, ZBrush, Final cut Pro, Photoshop Creative Suite, Nuke, Udk. 

Computer skills:  fluent in Windows operating system as well as Mac operating systems.

Office Skills:  Microsoft Word, Microsoft Excel

Education

Associates in Fine Arts at County College of Morris, Randolph, NJ                                         Graduated - 08/2010

Experience

Internet Sales Manager – Brandon Hyundai/Mitsubishi                                                              12/2015 – Present

• Perform an in depth customer oriented purchase experience. Provide in depth knowledge of finance and leasing options.

• Securing business via the phone, Internet, then transitioning to face-to-face business relations in order to secure the business.

• Use of both desktop and cellular devices with programs such as DealerTrack, office applications such as Word, Excel and Internet Explorer.

• Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions Determine each customer's vehicle needs by asking questions and listening.

• Demonstrate vehicles (includes test drives).

• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty.

• Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.

• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.

• Maintain and develop client base and prospects.

• Ongoing technical, and automotive training.

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Leasing Consultant – Sentinel Corp - Brandon FL                                                                      05/2014 - 12/2014

• Opening our main office upon arrival.  Arming and disarming security systems.  

• Provide team members with neighborhood statistics such as property occupancy and current vacancy.  

• Ensure resident requests are acknowledged and met as well as maintain neighborhood appearance/policies.

• Create and submit online advertisements as well as respond to any e-mail inquiries from prospective residents as well as current residents.    

• Resolve resident complaints. 

• Collect charges associated with rent, or rental application process. 

• Complete Background, credit, and rental history checks.   

• Apartment inspection and preparation for prospective occupants.  

Sales Consultant  – Greenway Automotive                                                                                        04/2015 - 07/2015

• Increase store’s profitability.   

• Provide exceptional customer service.

• Maintain a high and consistent costumer experience index

   

   

   

   

   

   

   

   

   

Security Personel - The Rack  - Brandon Florida                                                                        05/2014 - 12/2014

• Ensured Patron and staff safety 

• Resolve patron complaints. 

• Assisted law enforcement to maintain sound and safe business operations 

Internet Sales with Morristown Motor group – Morristown, NJ                                                    05/2009 - 04/2011

• Top producing Salesperson from 01/2010 to 01/2011, over $300,000 profit in 2010

• Increased store’s profitability.   

• Provide exceptional customer service.

• Consistently high Customer Service Index rating. 

Waiter – Longhorn – Parsippany, NJ                                                                                          10/2007 - 02/2009

• Greeting customers as they arrive and showing them to their table

• Presenting menus, specials, and taking orders for food and drinks.

• Serving food and drinks.

• Finalizing guest bills, and payments.

Server - Minado - Morris Plains, NJ                                                                                            02/2006 - 07/2007

• Greeting customers as they arrive and showing them to their table

• Presenting menus, specials, and taking orders for food and drinks.

• Serving food and drinks.

• Finalizing guest bills, and payments.

Reservation Service Agent – Prime Hospitality – Fairfield, NJ                                                   09/2002 - 06/2004

• Provided customer service for two large hotel chains.

• Responsible for increasing sales.

• Achieving and maintaining monthly customer service goals.

Assistant Manager _ Cingular Wireless – Ocala, FL                                                                  05/2001 -  02/2002

• Team Leader. 

• Responsible for high revenue corporate accounts.

• Provided new employee training.

• Provided both technical, and financial assistance to customers.   

• Ensured customer satisfaction while maintaining business profitability.